Privacy Policy

Last updated: October 2023

Welcome to Hebei Changhua Special Vehicle Co., Ltd. (“HCSV”, “we”, “us”, or “our”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our brand showcase website www.hcsvehicle.com.

Information Collection and Use

We collect several types of information from and about users of our Website, including:

• Contact Information: Name, email address, phone number, company name (when provided through contact forms)
• Technical Information: IP address, browser type, operating system, and usage details
• Communication Data: Information you provide when contacting us through our website

We use this information to:

• Respond to your inquiries and provide information about our products
• Improve our website and user experience
• Analyze website traffic and usage patterns
• Send you relevant updates about our company and products (with your consent)

Contact Forms

When you use our contact forms, we collect the information you provide, such as your name, email address, phone number, and any message you include. This information is used solely to respond to your inquiry and provide the requested information about our products and services.

We retain this information for as long as necessary to fulfill your request and maintain our business records.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us recognize you and remember your preferences.

We use cookies for:

• Website functionality and performance
• Analytics to understand how visitors use our site
• Remembering your preferences and settings

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

Analytics

We use analytics tools to understand how visitors interact with our website. This helps us improve our content and user experience. The information collected includes:

• Pages visited and time spent on each page
• Referring websites and search terms
• Browser and device information
• Geographic location (at country level)

This data is aggregated and anonymized, and cannot be used to identify individual visitors.

Embedded Content

Our website may include embedded content from other websites (e.g., videos, images, maps). Embedded content from other websites behaves in the exact same way as if you visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content.

Data Sharing

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except in the following circumstances:

• With trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential
• When required by law or to protect our rights, property, or safety
• In connection with a business transfer, such as a merger or acquisition

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Contact form submissions are typically retained for 2-3 years unless a longer retention period is required or permitted by law.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: You can request a copy of the personal data we hold about you.
• Correction: You can request that we correct any inaccurate or incomplete data.
• Deletion: You can request that we delete your personal data, subject to certain exceptions.
• Objection: You can object to certain processing of your data.
• Restriction: You can request that we restrict the processing of your data in certain circumstances.

To exercise any of these rights, please contact us using the information below.

Contact Information